Chelsea FAQ

I want to contact a surgeon...

You can find our surgeon contact details here...

I need to see a specialist...

You can find our specialist contact details here...

What is the visiting hours at Chelsea Hospital?

Chelsea has an open visiting policy and visitors are welcome at any time of the day unless advised otherwise by you or the nurse. We request that visitors leave by 8.30pm. For security reasons, the front door is locked at 5pm Monday to Friday and all weekend. Visitors must ring the bell for access to the hospital. You can read more visitor information here...

What should I bring ?

Visit our Day of Surgery page for information on what you should bring and other useful topics.

What do I do if I have private health insurance?

If your hospital stay is covered by insurance, you must obtain a "prior approval" and bring the documentation confirming this with you on your admission. On some occasions you may be required to pay a deposit before surgery.

I have had my surgery - What do I do after I have had my surgery?

You wait for 3 bills/lodge claim/wait to hear from health insurance company.

Chelsea office hours

8am - 5pm Mon-Fri

I have an urgent concern

If you have an urgent concern - Please raise the issue with the Chelsea Administration, Your Surgeon or Nurse as soon as possible.

How can I get flowers to a patient?

You can find a list of Florists on our Visitors page.

How can I contact a patient at Chelsea Hospital?

You can contact a patient by contacting our administration or coming into the Hospital.

What time do I have to arrive?

Please view our Pre-admission page.

What time will I be able to go home?

Please view our Day of Surgery page for information.